LinkU is more than just a website provider. We are your business partner and strive to provide you the service you need, when you need it. We work hard to give our clients the highest quality customer support possible. In fact it is one of the only companies of its kind to offer 365 day support and 24/7 emergency response. This means you can get help when you need it most in more ways than one. In addition, we act as your go-to-guy for all web and online related questions. It is like having your own in-house webmaster, but without the payroll.
In addition to our regular customer service and support hours, Monday-Friday, 8am-5pm, we offer extended hours for our clients, 5pm-10pm PST weekdays, and 8am-10pm PST on weekends and holidays, 7 days a week, 365 days a year. Our support representatives are always a call away from answering your question, or responding to a problem with your web site or e-mail.
With our 24 hour urgent response support, you have access to notify our technicians of problems with your website anytime using our emergency report form and/or after hours support numbers.
You can also obtain customer service via your local web store. Your local web store can assist with general questions about your account, level one support, taking payments and more. Feel free to stop in your local web store for a personalized touch of service. Check your local web store for operating hours.
All systems are monitored 24 hours a day, 7 days a week and 365 days a year. This allows LinkU to respond to a problem quickly no matter what time of day or night it is.